Terms & Conditions

Last updated: June 2026

Welcome to Kelora Klassi. By accessing our website at keloraklassi.com and placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. About us

Kelora Klassi is a women's swimwear and lingerie brand based in Mumbai, India. We operate online through keloraklassi.com. Our contact email is keloraklassi@gmail.com.

2. Placing an order

By placing an order on our website, you confirm that you are at least 18 years of age, that the information you have provided is accurate, and that you are authorised to use the payment method you have selected. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

3. Pricing

All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable GST. Shipping charges, if any, are shown at checkout. We reserve the right to change prices at any time without prior notice, though the price at the time of your order will always be honoured.

4. Payment

We accept all major payment methods available at checkout, including UPI, credit and debit cards, net banking, and other options as made available through our payment gateway. All transactions are encrypted and secure. Kelora Klassi does not store any payment information.

5. Product descriptions

We make every effort to ensure that product descriptions, images, and sizing information are accurate. However, slight variations in colour may occur due to differences in screen settings. If you receive a product that is materially different from its description, please contact us immediately.

6. Shipping and delivery

Delivery timelines and charges are outlined in our Shipping Policy. We are not responsible for delays caused by courier partners, customs, natural events, or other circumstances beyond our control.

7. Returns and exchanges

Our returns and exchange policy is outlined in full on our Returns & Exchanges page. By placing an order, you acknowledge that you have read and understood this policy, particularly regarding the hygiene restrictions on certain items.

8. Intellectual property

All content on keloraklassi.com — including brand name, logo, product photography, copy, and design — is the property of Kelora Klassi. Unauthorised reproduction or use of any content for commercial purposes is strictly prohibited.

9. Limitation of liability

Kelora Klassi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in any dispute shall not exceed the value of the order in question.

10. Governing law

These terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

11. Changes to these terms

We reserve the right to update these terms at any time. The most current version will always be available on this page. Your continued use of our website after any changes constitutes your acceptance of the updated terms.